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HP Recommended
CND6235NNP
Microsoft Windows 10 (64-bit)

Good evening,

When booting into BIOS there are no advanced options.

Tried installing older bios versions for the exact notebook model, with no success.

When doing it from exe - "the BIOS update is not compatible with this device", and from the usb, holding down windows and b buttons - screen stays black, and caps-lock light indicates on-off-on-longoff-repeat.

If anyone has any idea on how to unlock BIOS advanced options, please reply.

Thank you.

1 REPLY 1
HP Recommended

Hi,

There are no advanced options.  Usually only available in buisness notebooks. What are you trying to do?

 

Let me know,

David

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