How can i activate sim card to my hp elite book 840 g6

[boulan03]

How can i activate sim card to my hp elite book 840 g6

windows 23h2

[Paul_Tikkanen]

Your notebook does not have the WWAN adapter needed in order for the SIM card to work.

You have to check to make sure the antenna wires are installed in your notebook to install a WWAN adapter, and then you have to find, buy and install one of the supported WWAN adapters listed in chapter 3, page 23 of your notebook's service manual.

The card you buy must also have the HP part number on it.

c06358101.pdf (hp.com)

[boulan03]

i cant fix that in order to that i cant find the wwan drivers on the device manager

[Paul_Tikkanen]

That is because there isn't a WWAN adapter installed.

You have to physically inspect the wireless compartment and see that the card is not installed (which I am 99% sure it isn't, and that the required antenna wires are there to connect to it.

I gave you the service manual which has the WWAN adapter removal and replacement procedure.

[boulan03]

Do U mean I should remove the Sim card Frome the laptop (I already have Sim card on it but it's not working)

[Paul_Tikkanen]

The SIM card is useless because your notebook does not have one of those model Intel WWAN adapters listed in chapter 3 of the service manual, installed.

If it did that device would be listed in the device manager under the Network Adapters device manager category just like the Intel ethernet adapter and Intel Wi-Fi 9560 adapter are.

[boulan03]

 actualy i have been download it before but nothing change 

i had download the device but its not working 

[Paul_Tikkanen]

It's WWAN adapter hardware is simply not there. 

90% of the 840 G6's don't come with that expensive option.  They all have SIM card slots.

The compartment where the WWAN adapter is will be empty.

Drivers will not install on hardware that is not present, and a SIM card does not need any drivers.

[boulan03]

Spoiler

How can I get the WWAN adapter hardware

[Paul_Tikkanen]

You'll have to see where you can find one for sale in your country.

I gave you the model numbers and part numbers in chapter 3 of the manual.

Intel XMM 7360 LTE-Advanced (CAT 9)              HP part # L15398-002

Intel XMM 7560 LTE-Advanced Pro (CAT 16)    HP part # L27188-002

Intel XMM 7262 LTE-Advanced (CAT 6)              HP part # L35286-002

Make sure the antenna wires are there first before buying a card.

The card will not work without antennas.