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‎07-07-2017 12:23 PM

HP Recommended
Product: HP Specture x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to Disable the Fn+Function Key, but I don't know the admin password.

What should I need to provide?

Thanks.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-08-2017 05:19 AM

HP Recommended

Thank you for your confirmation.

 

In such a case and if you do not know the password, you need to contact the computer administrator.

If you are the owner of the device and if you still don't know it, please contact HP Support team for assistance on removing the password.

>> https://support.hp.com/us-en/contact-hp

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Depending on the situation, the motherboard might need to be replaced or the BIOS might need to be reflushed. And under certain curcumstances, this may not be covered by the PC warranty. But please, check with HP first via call. If in the USA, call 1-800-474-6836

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

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3 REPLIES 3

‎07-07-2017 03:39 PM

HP Recommended

Hello @Lawrence_Chou

 

Welcome to the HP Support forum.

 

Where are you going to disable this function - in BIOS or in Windows guides ?

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No

‎07-07-2017 06:49 PM

HP Recommended

Yes Sir,

I just want to disable this function - in BIOS.

Was this reply helpful? Yes No

‎07-08-2017 05:19 AM

HP Recommended

Thank you for your confirmation.

 

In such a case and if you do not know the password, you need to contact the computer administrator.

If you are the owner of the device and if you still don't know it, please contact HP Support team for assistance on removing the password.

>> https://support.hp.com/us-en/contact-hp

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Depending on the situation, the motherboard might need to be replaced or the BIOS might need to be reflushed. And under certain curcumstances, this may not be covered by the PC warranty. But please, check with HP first via call. If in the USA, call 1-800-474-6836

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
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