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‎09-11-2020 02:45 AM

HP Recommended
Product: Envy 17 ce0014na
Operating System: Microsoft Windows 10 (64-bit)

How do I create an HP Rescue Disc. Is it the same option as create Rescue Disc in the Windows Start Menu

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-11-2020 07:41 AM

HP Recommended

Hi:

 

Your notebook should be supported by the HP cloud recovery tool.

 

Use the cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

See this link for how to use the cloud recovery tool.

 

https://support.hp.com/us-en/document/c06162205

 

You can see if your PC is supported by the cloud recovery tool at the link below.

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-11-2020 07:41 AM

HP Recommended

Hi:

 

Your notebook should be supported by the HP cloud recovery tool.

 

Use the cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

See this link for how to use the cloud recovery tool.

 

https://support.hp.com/us-en/document/c06162205

 

You can see if your PC is supported by the cloud recovery tool at the link below.

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

 

Was this reply helpful? Yes No
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