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‎02-02-2020 04:05 PM

HP Recommended
Product: HP Stream Notebook - 13-c002dx (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I perform a diskpart clean and create a new partition on  HP Stream Notebook - 13-c002dx (ENERGY STAR), because it hang each time and failed to load HP Recovery Manager program from partition on the hard drive.  How do i download Hp factory windows 10 OS Recovery Manager and load the System to work?   Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-02-2020 04:19 PM

HP Recommended

@eTServices 

 

Please use

 

   https://support.hp.com/us-en/document/bph07143

 

Regards.

BH
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2 REPLIES 2

‎02-02-2020 04:18 PM

HP Recommended

@eTServices 

 

Did you touch or alter the Recovery partition when you did the diskpart?

 

Asking because the HP recovery manager will only work with the original recovery partition untouched.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎02-02-2020 04:19 PM

HP Recommended

@eTServices 

 

Please use

 

   https://support.hp.com/us-en/document/bph07143

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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