How do I factory reset HP laptop?

[Anthony8282x]

Hi, for the past week I've been trying to reset my laptop to the factory OS, but when I check HP recovery manager, there is no option for factory resetting. Did  I miss something, is that option no longer available? I've never reset my laptop.

[banhien · Accepted solution]

@Anthony8282x 

Please use Cloud Recovery tool

    https://support.hp.com/us-en/document/c06162205

You can do a CLEAN install Windows 10 using

           https://www.microsoft.com/en-us/software-download/windows10

The tool will allow you to make a bootable installation media (USB/DVD) and you can use installation media to install.

During the installation process if you are asked to enter a product key, check the 'Skip' box and W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine.

Then you can install the drivers and available software you need from your PC's support page. Normally few Windows 10 updates can install nearly all drivers for you.

Regards.

[Anthony8282x]

@Banhien

Thanks for helping me out!