How do I factory reset laptop I now plan to return?

[DrewSpy]

I have a HP laptop computer. I bought it recently and would like to return it but before I do I want to reset it to factory settings. How do I do that?

[banhien]

@DrewSpy 

For (original) Windows 10/11. please use Cloud Recovery tools

               https://support.hp.com/us-en/document/ish_4511095-4511141-16

Regards.

[DrewSpy]

I have no idea what you are referring to. I just want to return this laptop without any of my personal info that's on it.

Isn't there a simple way to return it to where it was when I opened it up....without having to jump through hoops? I'm not that tech savvy.

[banhien]

@DrewSpy 

Please use the link above. This will put your machine back to when opening the box

Regards.

[TuramPro]

To reset Windows 11 to factory with removing everthing: On the Windows 11 sign in screen, hold the shift key and select "Restart"

After reboot, select troubleshoot - Reset this PC - Remove everything - Local Reinstall - Fully clean the drive -  Select Reset. Then wait the device to reset and reinstall Windows 11. Note that all old things on that laptop will be cleared. 

In addition to this way, you can also do that from auto repair mode when your laptop cannot boot correctly. See detailed steps of perform Windows 11 system reset from auto repair mode.