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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- How do I find a bitlocker recovery key for Windows 10?

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03-11-2022 07:23 AM
Following a recent auto update, I switched on the laptop to find a blue screen asking for a BitLocker Recovery Key - Microsoft Confirm there is no key showing on their account...
03-16-2022 07:21 AM
Hi@Ardren,
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing bitlocker recovery key issues with the HP Pavilion Laptop PC.
I have a few recommendations
- Computers encrypted with BitLocker Drive Encryption or Device Encryption might require the entry of a recovery key after one of the following events: BIOS update. A Microsoft Push Button reset. Disabling Secure Boot or Trusted Platform Module (TPM).
- Finding your recovery key depends on the method you used to back up the key. You can use this link to locate your recovery key.
Hope this helps! Keep me posted.
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