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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- How do I get help, I don't know crap about a computer
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11-03-2024 07:25 AM
Hi @Karen101365,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I understand you're experiencing an issue with your Laptop.
To understand the issue and help you, please share the details listed below:
Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.
- Please elaborate on the issue to assist you further.
- Error messages (if any) on the unit.
- When was the last time it was working fine?
- Were there any changes made to your Laptop recently?
Take care and have a great day ahead!
Irwin6
HP Support
Irwin6
I am an HP Employee
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