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Locked

‎03-19-2020 12:32 PM

HP Recommended
Product: Stream 14
Operating System: Microsoft Windows 10 (32-bit)

Hi, I set up my PC a month ago and am using it for the first time but can't get past the PIN login screen. I don't have a PIN, only a password and can't locate how to switch to the password option. I've even done a re-set keeping my files but that made no difference. Am very frustrated. Seems to be a popular issue but I can't find the answer. Can anyone help, please?

1 REPLY 1

‎03-19-2020 12:41 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

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