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- Notebook Operating System and Recovery
- How do I install the factory pre-installed os on HP Notebook...

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02-17-2023 02:36 PM
How do I install the factory pre-installed os on HP Notebook 17-x037cl via disk that I have created on SSD I have looked through dozens of different sites but they only have one option that only has clean install but I don’t want to do that because my laptop had some factory installed stuff & the the hard drive that was in my laptop failed & can’t boot up windows 10 anymore. So I have bought a new SSD drive & was wondering how to get factory installed os installed on SSD drive via the 4 DVD’s 📀 that I have on hand. Any suggestions or tips for me to get started on this process
02-17-2023 03:06 PM
For (original) Windows 10/11. please use Cloud Recovery tools
https://support.hp.com/us-en/document/c06162205
https://support.hp.com/us-en/document/ish_4511095-4511141-16
Regards.
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02-18-2023 09:22 AM
Actually I made 4 DVDs that contain the factory set-up of the OS & recovery stuff but I was wondering how to use them because I made them before the cloud recovery app didn't came to my laptop till about an year later but I made the 4 DVDs in 2018 because I was notified at that time to make them. Now that my laptop original hard drive failed completely & made me change it to another hard drive which I choose an SSD because I don't want to deal with failing hard drives anymore. I was asking for steps on how to use DVD installation of factory created disks not cloud recovery installation? I can't use cloud recovery installation on an SSD because it came to late but I have 4 DVDs that was created using hp recovery software that came with my laptop at the time.