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‎07-18-2020 03:04 AM

HP Recommended
Product: HP G56-130sa
Operating System: Microsoft Windows 7 (64-bit)

Hi! I have a hp G56-130sa.I am having some problems with my operating system.So I want to reinstall my windows 7.But when I provide my product key from the sticker behind the laptop in microsoft website it shows "The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options".

what should i do now?Please help me out.

1 REPLY 1

‎07-18-2020 05:36 AM

HP Recommended

Hello @Fahim89 

 

Welcome !

 

Please, check the attached PDF file below and follow the steps. You may need to use Rufus to create bootable media and also use Heidoc tool to download the appropriate COEM/OEM version of your Windows version/edition.

 

Hope this helps. Let me know how it goes

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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