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‎02-24-2020 12:52 PM

HP Recommended
Product: HP Chromebookx360 Model #14-da0011dx
Operating System: Chrome OS

Hello all,  I am in need of help with my chromebook.  I was googling a website when I received the following message:  

 

Microsoft Windows Activation Error 0xC004FC03 - Call windows support at .... 

 

When I called the number - the tech wanted to access my home network through my "other" laptop.  I declined and hung up then started researching the matter.  I am not sure how to resolve the above error on the chromebook and would appreciate any help regarding this matter. 

 

Thank you in advance for your help regarding this matter. 

 

MarybethC 

1 REPLY 1

‎02-24-2020 03:05 PM - edited ‎02-24-2020 03:15 PM

HP Recommended

That message is the start of a scam.  Take look at this site

https://www.pcrisk.com/removal-guides/16236-error-0xc004fc03-pop-up-scam

 

For one thing - if you are using a chromebook, there cannot be a legit "Microsoft Windows Activation Error 0xC004FC03 " because you are not using Windows.  You are lucky to get out of that scam.  The website where you got that message is not trustworthy. 

If you are still getting that error, then you have an infected laptop.  Since it is a Chromebook, reinstall the Chrome OS.

 

Here is the manual for that model

http://h10032.www1.hp.com/ctg/Manual/c06162317

Page 40 and 41 tells how to recover the OS.


I'm not an HP employee.
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