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‎12-23-2019 08:56 PM

HP Recommended
Product: HP Laptop 17-by0xxx
Operating System: Microsoft Windows 10 (64-bit)

I started a system recovery media creation and stopped because I wanted to use USB instead of DVD but now cannot make it because it wants me to make DVDs now.

1 person had the same question
3 REPLIES 3

‎12-23-2019 10:32 PM

HP Recommended

@Moonglum1974 

 

Please use the following option to create Windows 10 installation media (or ISO file)

 

   https://www.microsoft.com/en-us/software-download/windows10

 

Regards.

BH
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‎12-26-2019 03:27 AM

HP Recommended

Does that create the HP restoration or just the Microsoft? I find it strange that HP needs 4 DVDs and MS only needs one. Perhaps I didn't explain my issue clearly enough.

 

I want to be able to restore this computer after I have this current hard drive replaced with all the HP software included. Your link does not provide the solution. I started the recovery media creation process using the HP Recovery Manager app and after making one of the four DVDs, I've decided use the USB option instead, but I cannot go back to that option.

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‎01-07-2020 06:42 AM

HP Recommended

Can I please get an answer since I am waiting to install a new hard drive

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