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HP Recommended
hp pavillion 15 cw1500sa
Microsoft Windows 10 (64-bit)

just purchased hp pavilion 15 cw1500sa. pc world staff said that I can create hp recovery media. Cannot find how to do this. HP site indicates that HP cloud recovery not available for this model ?  Any suggestions

6 REPLIES 6
HP Recommended

@Austin124 

Hello,

In order to create the HP System Recovery Kit, please use HP Cloud Recovery Tool.
I suggest you use HP Cloud Recovery Tool because your laptop is supported by the HP tool.

 

I remain at your disposal in case of need.

Best regards,🤠



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

HP Recommended

There is one more way of creating recovery media. Just Ensure you have a 32 GB USB 3.0 ready.

Click on the search box near Cortana in Windows 10 and type "Create a recovery drive"

Select the first result.

Follow the steps according to the prompts displayed by the computer from time to time.

A recovery media would be created and copied to the USB stick.

Click finish in the end.

 

Hope this helps.

HP Recommended

Thank you for your reply. I will try that tomorrow and let you know if it works. It was just that when I checked if my model was compatible in hps checker it came up with not compatible. Also in the manual it said was only available for select models which I don't think mine is.

HP Recommended

Thank you for your reply RuskinF . Does your solution also include preinstalled software by hp or is it  just windows 10 recovery.

HP Recommended

@Austin124 

Personally, I would not waste my time on using any Microsoft backup/recovery solution as they have proven to be unreliable.

 

I personally prefer to use third-party Backup solutions as they tend to be both more flexible and more reliable than any built-in solutions.

Macrium Reflect (MR) provides a FREE version that can be used to image and restore partitions or entire drives.

What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD

My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.

I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore.

Plus, MR has the option to Add a Recovery Boot Menu entry. This allows you then to boot into WinRE, and you can then use that to do a restore -- when you can't boot into Windows!

NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

@Austin124 

Thanks for your return,

If your computer is not detected with HP Cloud Recovery Tool, please select the I need to enter Product ID for my HP System. check box, and type the product number as follows: 6TC71EA#ABU.
HP Cloud Recovery Tool.jpg


I remain at your disposal in case of need.


Best regards, 😎



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