• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-30-2023 06:14 PM

HP Recommended
Product: HP stream laptop windows 10
Operating System: Microsoft Windows 10 (64-bit)

I broke my pc many years ago I decided to attempt to fix it about two years ago I managed to login to my account but it said "activate windows in settings" on the bottom of the screen and I couldn't open any apps (including settings)  after a while of logging in and logging out I wasn't able to even access the login screen and instead when I boot it up I was met with a black screen and my mouse, after a bit the screen darkened then my mouse disappeared shortly after,  about a month ago I decided to attempt to fix it again this time it was different when I booted up my pc I was met with the system recovery screen with multiple options I decided to try to reset it but that just led to a error then I tried making a EFI bootable USB to repair the pc but I don't exactly know how to do that, I have the EFI bootable USB but I just don't know how to use it to repair my device. I hope this timeline of events helps.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.