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Locked

‎03-19-2023 11:56 AM

HP Recommended

HELP!! My wife has an HP laptop that is asking for a pin at initial log in. She never set up a pin We used to be able to fix it by using the restore feature but that no longer works. I don't know where else to turn.

Category:
1 REPLY 1

‎03-19-2023 12:58 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
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