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- How do you fix an infinity loop?

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2 REPLIES 2
08-05-2024 06:45 AM
Hi @AD175,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
An infinite loop during startup can be a frustrating issue, but there are several steps you can try to resolve it.
Restart the Laptop
- Sometimes a simple restart can resolve the issue. Hold down the power button until the laptop turns off, then turn it back on.
Boot into Safe Mode
- Windows 10/11:
- Turn off the laptop.
- Turn it back on and immediately press the F8 key repeatedly until the Advanced Boot Options menu appears.
- Select Safe Mode or Safe Mode with Networking.
- Once in Safe Mode, try to troubleshoot any recent changes that might have caused the loop (e.g., uninstalling recent software or updates).
Run Startup Repair
- Windows 10/11:
- Turn off the laptop.
- Turn it back on and immediately press the F11 key repeatedly until the Choose an option screen appears.
- Go to Troubleshoot > Advanced options > Startup Repair.
- Follow the on-screen instructions to let Windows attempt to fix the startup issues.
System Restore
- Windows 10/11:
- Turn off the laptop.
- Turn it back on and immediately press the F11 key repeatedly until the Choose an option screen appears.
- Go to Troubleshoot > Advanced options > System Restore.
- Follow the on-screen instructions to restore the system to a previous state when it was working correctly.
Check for Disk Errors
- Windows 10/11:
- Boot into Safe Mode or from a Windows installation media (USB or DVD).
- Open Command Prompt:
- From Safe Mode: Press Windows + R, type cmd, and press Enter.
- From installation media: Go to Repair your computer > Troubleshoot > Advanced options > Command Prompt.
- Type chkdsk /f /r and press Enter.
- Allow the disk check to complete.
Raj_05
HP Support Community Moderator
HP Support Community Moderator
08-05-2024 06:46 AM
Reset Your PC
- Windows 10/11:
- Turn off the laptop.
- Turn it back on and immediately press the F11 key repeatedly until the Choose an option screen appears.
- Go to Troubleshoot > Reset this PC.
- Choose to keep your files or remove everything, then follow the on-screen instructions.
Reinstall Windows
- Windows 10/11:
- Create a Windows installation media using another computer and a USB drive (download from the Microsoft website).
- Insert the installation media into your laptop and boot from it.
- Follow the on-screen instructions to install Windows.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
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