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- How does HP sell new laptops with a warranty?

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02-11-2019
09:23 AM
- last edited on
02-11-2019
09:29 AM
by
danny-r
When I check the status of warranty this is what it says:
Warranty status details for your product: Product sold without warranty
[personal information removed]
Product NumberP1B08XX
02-11-2019 09:30 AM
Hi
Please do not post Serial Numbers.
2 things come to mind;
First in the UK the Warranty is with the seller, like Argos, Asda or PC World, not with the manufacturer.
Secondly a "refurb" can have zero warranty, sold as seen.
Read System SKU: N6K07EA
So if the SKU was N6K07EAR the R suggests Refurb.
Although I stand to be corrected.
02-11-2019 09:45 AM
I'm NOT talking about refurbs... I'm talking brand new laptops. Somehow 3rd party vendors are buying them directly from HP without a warranty. These units have been reurned to the manufacurer because they weren't working. Instead of HP repairing them and reselling them HP just sells them as they are with no warranty. I was just wondering if anyone else has run ito this issue?
Also I did NOT post the Serial or product #s as it you looked at them I X'd out the last numbers.
Joe
02-14-2019 07:22 AM
@flats4u wrote:I'm NOT talking about refurbs... I'm talking brand new laptops. Somehow 3rd party vendors are buying them directly from HP without a warranty. These units have been reurned to the manufacurer because they weren't working. Instead of HP repairing them and reselling them HP just sells them as they are with no warranty. I was just wondering if anyone else has run ito this issue?
Also I did NOT post the Serial or product #s as it you looked at them I X'd out the last numbers.
Joe
You asked a strange question.
But luckily you know about the practice and wont get caught out by buying one.
ALSO one of my Macro's is...
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
So post the full SKU.