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HP Recommended
HP 15-be100 Notebook PC
Microsoft Windows 10 (64-bit)

It has been restarting for more than 24 hours.I have some issues, Can get the Windows  10license back, if get crashed?Does it take more time? What if I remove the battery in between?

1 REPLY 1
HP Recommended

Hi

 

The W10 Licence Activation Key is usually embedded on the MainBoard, and can be retrieved, and normally will re-activate automagically.   So no panic there, KeyFinderInstaller is quite good at doing the deed.

 

Next option would be try and repair the existing install, rather than wipe all data.

 

STOP the process.  PWR OFF.

 

Unplug from the wall.

If you see a battery compartment door, your computer has a removable battery. Remove the battery.

This is valid for most notebooks;

Press and hold the power button for 15 seconds to complete the reset.

Re-insert any battery you removed.

 

Next step is to make a DVD/USB if possible using the Microsoft Creator Tool...

 

https://www.microsoft.com/en-us/software-download/windows10

 

The intent is to protect your Data before trying an F11 recovery.

 


If you can get this far please ask again.


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