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HP Recommended
Microsoft Windows 11

Hello,

My computer model is HP Laptop 15s-eq0xxx

I don't know how many ram slots are available on my laptop and I want to upgrade my memory from the current 8gb to 16gb.

Does it make more sense to buy 2x8GB RAM or 1x16GB RAM?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook has two memory slots and can support 2 x 8 GB of memory.

 

Below is the link to the service manual:

 

Maintenance and Service Guide HP 15 Laptop PC

 

2 x 8 GB of memory is better than 1 x 16 GB because the 2 x 8 runs in the higher performing dual channel mode whereas the 1 x 16 GB runs in single channel mode.

 

You can run this command to see if your notebook will support 2 x 16 GB of memory and if it does, you can leave the 8 GB memory chip installed and have 24 GB of memory, or you can install 2 x 16 GB of memory, so the PC runs the memory in dual channel mode.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Your notebook has two memory slots and can support 2 x 8 GB of memory.

 

Below is the link to the service manual:

 

Maintenance and Service Guide HP 15 Laptop PC

 

2 x 8 GB of memory is better than 1 x 16 GB because the 2 x 8 runs in the higher performing dual channel mode whereas the 1 x 16 GB runs in single channel mode.

 

You can run this command to see if your notebook will support 2 x 16 GB of memory and if it does, you can leave the 8 GB memory chip installed and have 24 GB of memory, or you can install 2 x 16 GB of memory, so the PC runs the memory in dual channel mode.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.