• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-03-2019 01:59 PM

HP Recommended
Product: HP-15-bw522ur
Operating System: Microsoft Windows 10 (64-bit)

Hello.

 

The HDD on my laptop is nearly dead. I even can't create a backup image of it or clone the HDD. How should I change the HDD properly in order not to lose the Windows licence (ideally I would like to find the original HP disk image) - just install the new one, then install Windows and it will be automatically activated with the built in key? 

2 REPLIES 2

‎02-03-2019 02:17 PM

HP Recommended

@MMrrTT 

 

Your machine runs Windows 10, the Woindows license is embedded in BIOS of your machine very hard to lose unless the motherboard is totally damage which ever way.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-03-2019 11:27 PM

HP Recommended

I know it, just wanted to be completely shure. Besides, the ideal variaint is to restore the same HDD layout (with boot and recovery patitions) as a factory one - is it possible to do?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.