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‎12-01-2017 12:47 AM

HP Recommended
Product: HP 250 G3
Operating System: Microsoft Windows 10 (64-bit)

I have updated my bios after a clean install of windows 10 (64-bit)
I used Softpaq Download Manager (SDM) to install the requiered drives.
The BIOS installed perfectly but the problem is my internal CD/DVD drive is not shown
after the bios update.
Now Please help me how to fix this issue. I forgot the previous BIOS version and
I tried to download and install F.39.REV A but it said that update is not compitible.
Now what should I do?

With Regards,
Minhaz Sumit

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-01-2017 04:22 AM

HP Recommended

Use the HP PC  Hardware Diagnostics UEFI to rollback the BIOS.

 

Connect the notebook to the power adapter.

 

Press the power button and immediately tap the F2 key.

 

In the Hardware Diagnostics UEFI window click on Firmware management.

 

In the next window, you should see the option that is titled BIOS Rollback.  Click on it. 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-01-2017 04:22 AM

HP Recommended

Use the HP PC  Hardware Diagnostics UEFI to rollback the BIOS.

 

Connect the notebook to the power adapter.

 

Press the power button and immediately tap the F2 key.

 

In the Hardware Diagnostics UEFI window click on Firmware management.

 

In the next window, you should see the option that is titled BIOS Rollback.  Click on it. 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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