-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- How to Reinstall Windows 11 on My HP Laptop Without Losing D...

Create an account on the HP Community to personalize your profile and ask a question
03-13-2025
12:38 AM
- last edited on
03-18-2025
06:49 AM
by
Akhi_H
I’m using an HP laptop and facing some performance issues with Windows 11. I want to reinstall the OS to fix bugs and improve speed but would like to do so without losing my personal files and settings.
A few questions I have:
- What’s the safest way to reinstall Windows 11 while keeping my data?
- Should I use HP Recovery Manager or Windows Reset options?
- Any recommended steps to back up important files before proceeding?
I’m managing websites (Edited), so keeping my laptop running smoothly is crucial for my work. Any expert advice would be greatly appreciated!
03-19-2025 11:20 AM - edited 03-19-2025 11:20 AM
Hi @theIjazAhmad, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Reinstalling Windows 11 without losing your data is possible using built-in Windows tools. Here’s a step-by-step guide to safely reinstall Windows while keeping your files intact.
Option 1: Use Windows Reset (Recommended)
Windows 11 has a built-in Reset this PC option that allows you to reinstall the OS while keeping your files.
Steps to Reset Windows 11 Without Losing Data:
Open Settings
- Press Win + I to open Settings.
- Navigate to System > Recovery.
Start Reset Process
- Under Recovery options, find Reset this PC and click Reset PC.
Choose "Keep My Files"
- When prompted, select "Keep my files" to preserve personal files while reinstalling Windows.
- Choose either Cloud download (downloads a fresh copy from Microsoft) or Local reinstall (uses existing installation files).
Follow On-Screen Instructions
- Let Windows complete the process. This may take 30 minutes to a few hours depending on your system.
Option 2: Perform an In-Place Upgrade (Another Safe Method)
If you want to reinstall Windows without resetting settings, an in-place upgrade is the best choice.
Steps to Perform an In-Place Upgrade:
Download Windows 11 ISO
- Go to the Microsoft website.
- Download the Windows 11 Installation Media or Windows 11 ISO.
Run the Setup
- Double-click the ISO file and run setup.exe.
- Click Next and select Keep personal files and apps when prompted.
Start the Installation
- Follow the installation steps, and Windows will reinstall while keeping your files, settings, and apps intact.
Option 3: HP Recovery Manager (If You Want to Restore to Factory Settings)
- If your HP laptop has HP Recovery Manager, you can use it, but this may remove apps and settings.
- If you prefer a clean HP installation, you can back up data first and then restore using HP Cloud Recovery Tool.
Backup Recommendations (Just in Case)
Before reinstalling, back up important files in case anything goes wrong:
✅ Use OneDrive or an external HDD/SSD to back up documents, downloads, and desktop files.
✅ Export browser bookmarks and save passwords using Edge/Chrome sync.
✅ If you use apps like XAMPP, WordPress, or databases for website management, ensure you backup databases and configurations separately.
Final Thoughts
Since you manage websites, an in-place upgrade or reset with "Keep My Files" is the best way to reinstall Windows without affecting your work. If you need a fresh start, consider resetting Windows and reinstalling necessary software afterward.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support