How to activate protegent antivirus purchased with laptop?

[mk_verma]

I recently purchased HP Envy x360 from Hp corporate site with 2 year extended warranty and 3 years of Protegent antivirus support. How should I get my antivirus software?

[Sneha_01]

HI @mk_verma,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To activate the Protegent antivirus software that came with your HP Envy x360 laptop, follow these steps:

Locate the Activation Key:

• The activation key for Protegent antivirus might be included in the documentation that came with your laptop. Check inside the box for any papers or cards that contain the key.
• If you received an email confirmation for your purchase, check for any email from HP or Protegent that includes the activation key or instructions.

Download the Software:

• Visit the official Protegent website: Protegent.
• Look for the download section and select the appropriate version of the antivirus software for your laptop.

Install the Software:

• Once downloaded, open the installer file and follow the on-screen instructions to install the software on your HP Envy x360.

Activate the Software:

• After installation, open the Protegent antivirus software.
• You should see an option to "Activate" or "Enter Activation Key."
• Enter the activation key you found in your documentation or email.
• Follow any additional prompts to complete the activation process.

Register the Software:

• Some antivirus programs require you to register the software with your email or an account on their website. Follow any additional instructions to register your Protegent antivirus.

Update the Software:

• After activation, ensure the antivirus software is up-to-date by running the update function. This ensures you have the latest virus definitions and security updates.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Shashank_Dollin]

Hi, 
i have same problem as mentioned by the previous person. 
I had bought "2-year Warranty, 3-year Protegent Antivirus, 3-year Accidental Damage" pack, but i am unable to activate antivirus. 
I haven't received any antivirus activation key along with laptop nor any mails. 
2 yr extended warranty automatically got applied, but i have no idea of how to activate the antivirus. 
Do the needful. 

Thankyou!