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- How to activate protegent antivirus purchased with laptop?

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06-08-2024 12:04 AM
I recently purchased HP Envy x360 from Hp corporate site with 2 year extended warranty and 3 years of Protegent antivirus support. How should I get my antivirus software?
06-10-2024 06:48 AM
HI @mk_verma,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To activate the Protegent antivirus software that came with your HP Envy x360 laptop, follow these steps:
Locate the Activation Key:
- The activation key for Protegent antivirus might be included in the documentation that came with your laptop. Check inside the box for any papers or cards that contain the key.
- If you received an email confirmation for your purchase, check for any email from HP or Protegent that includes the activation key or instructions.
Download the Software:
- Visit the official Protegent website: Protegent.
- Look for the download section and select the appropriate version of the antivirus software for your laptop.
Install the Software:
- Once downloaded, open the installer file and follow the on-screen instructions to install the software on your HP Envy x360.
Activate the Software:
- After installation, open the Protegent antivirus software.
- You should see an option to "Activate" or "Enter Activation Key."
- Enter the activation key you found in your documentation or email.
- Follow any additional prompts to complete the activation process.
Register the Software:
- Some antivirus programs require you to register the software with your email or an account on their website. Follow any additional instructions to register your Protegent antivirus.
Update the Software:
- After activation, ensure the antivirus software is up-to-date by running the update function. This ensures you have the latest virus definitions and security updates.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support
07-07-2024 01:43 AM - edited 07-07-2024 01:45 AM
Hi,
i have same problem as mentioned by the previous person.
I had bought "2-year Warranty, 3-year Protegent Antivirus, 3-year Accidental Damage" pack, but i am unable to activate antivirus.
I haven't received any antivirus activation key along with laptop nor any mails.
2 yr extended warranty automatically got applied, but i have no idea of how to activate the antivirus.
Do the needful.
Thankyou!