How to backup laptop with SSD and HDD drives offline

[Manu20241]

The HP probook i7 bitlocker is forgotten. How to do data backup in order to do clean factory install.

[Paul_Tikkanen]

What you want to do is impossible if you don't have the BitLocker key to decrypt the drive so you can back up your files.

That's the purpose drive encryption...to prevent anyone from accessing the contents of your notebook's storage drive.

Your data is forever unrecoverable.

See if you had backed up the BitLocker key to your Microsoft account when you set up the notebook:

Find your BitLocker recovery key - Microsoft Support