How to calibrate a battery?

[TankTheMan]

Hello, i just replaced a battery for my pc. Apparently i need to calibrate the battery. I follow the instruction and left the battery charging for 6-7 hours already. However, when i run the battery scan it still tell me to calibrate it. This is a new battery btw and it definitely works.

[banhien]

@TankTheMan 

Please use the following Guide

         https://support.hp.com/us-en/document/ish_2268927-1713329-16

Regards.

[TankTheMan]

Hi i used the hp diagnostic tool to try calibrate it and even try manually depleting battery and charging to full. The hp assistant continue to show calibrated need.

[Sneha_01]

Hi @TankTheMan,

We apologize for the inconvenience, but it seems that the issue needs a hardware repair.

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

They can help you with the unit repair or part replacement.

I request you talk to HP Phone Support and they will help you to sort it out

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Rachel571 

HP Support