How to delete accounts without having to get signed in

[Halle4]

I have a Hp stream notebook PC laptop 13 and I can't get logged in and I want to get rid of all the accounts and restart everything on the laptop so I can add a whole new main account and personalize it 

[Raj_05]

Hi @Halle4,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To reset your HP Stream Notebook Laptop 13 without signing in, follow these steps.

1. Power off the laptop.
2. Power on the laptop and immediately start pressing the F11 key repeatedly until the Recovery screen appears.
3. Select "Troubleshoot".
4. Choose "Reset this PC".
5. Select "Remove everything".
6. Follow the prompts to complete the reset process.

This will remove all accounts and data, allowing you to set up a new account afterward.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support