• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-29-2018 08:54 AM

HP Recommended
Product: HP Pavilion G6-2377sz
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

i have recently upgraded the bios of my pc downloading the last version from HP website.

 

The version now is the f.27, but i have troubles with the battery life since i have installed it. It suddenly got worse day by day. Can the two things be ralated? Or maybe it's just a problem of my battery?

 

The previous bios version was the f.23, but i can't find it on the HP website for my PC model, so I was wondering how I could downgrade the bios.

 

Thanks in advance

1 REPLY 1

‎12-01-2018 02:24 AM

HP Recommended

Hello @AndreaV

 

These symptoms may or may not be related.

 

The only option you have for BIOS recovery is the Win + B key combination >> https://www.youtube.com/watch?v=qpiGUojtr3E

 

If this doesn't work, you cannot restore previous versions.

 

Also, please refer to this article >> https://support.hp.com/bg-en/document/c04700771

Check the battery via the methods described there to see where the problem may be.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E
In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.