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HP pavilion was running nice and clean I seven coprocessor prior to a few updates now it fails the bios update but cannot go past it because it’s stuck in a boot loop and I cannot disable my bios password to see if that’s the problem  please help

1 REPLY 1
HP Recommended

Hello @terryvontana 

Sorry to hear that you are having problems ... 

To help you I need to know the product number (p/n) xxxxxx#xxx of your notebook !

 

It looks something like this:

ub6424_0-1665867290503.png

ub6424_1-1665867290501.png

 

You will find this information on the back/rear of your notebook in small alphanumeric letters.

 

Kind regards

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