How to get HP OMEN Custom Image (ISO) Like the original that comes from Factory

[izzat5233]

Hi there , so i am thinking of buying an HP Omen device .. and i noticed that those devices have kind of customized windows .. (different boot logo .. wallpaper .. etc).. and i like that .. but also i am the kind of person who formats his device casually .. and here comes the problem .. am not sure if i could get those customized stuff back after format.. is it possible to have a back up of that customized image that comes with the laptop ?.. can i order it from hp support after getting the device serial number ? .. i mean this iso image has to be a thing .. because anyone will probably format their devices at some point right ?

.. Or at least if i used a normal windows image am i guaranteed to be able to  download every (driver.. wallpaper.. program etc) that was on the original device ?

P.S.  sorry if my English is bad

[Paul_Tikkanen]

Hi:

That particular model comes with FreeDOS, not W10.

https://www8.hp.com/il/en/laptops/product-details/product-specifications/29997599

You would have to purchase a license for W10, and while there is a support page for that model series, it won't have any of the wallpaper or custom logos and whatnot.

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-15-dc1000-laptop-pc-series/26122182

[izzat5233]

Hi thanks for your answer

So you are saying that there is no way to get those custom things from the internet ( hp support ) ... got it ..

But is there a way to back them up from the laptop itself before the format .. is there certain files to copy or something like that .

Also this is an important related question .. if i did factory reset from windows 10 settings .. will the boot logo and those stuff go away .

or are they part of windows image so they'll stay

because if that's true then my porblem is solved

and again thanks for answering

[Paul_Tikkanen]

You're very welcome.

As I indicated, the notebook came with FreeDOS, so there won't be any logos or anything supplied with the PC as it comes.

Pretty much a bank screen and a command prompt.

So there is no W10 operating system on there to do a factory reset from.

The support page has drivers and some software, but it wont have any of the custom images or wallpaper.

I suggest you buy a model that comes with W10 from HP.

[izzat5233]

how come every hp omen i saw had a windows 10 with omen logo on boot ?

even the store that i was gonna buy laptop from showed me laptop boot and it loaded windows with omen logo

i though FreeDos laptops are laptops with windows that is without licence 

[Paul_Tikkanen]

FreeDOS notebooks do not have W10 installed at all.

So either the specs for that model are incorrect, or the other notebooks you have seen are not that specific model.

[izzat5233]

I am pretty sure its the same device but thank you anyway

not a big deal

[Paul_Tikkanen · Accepted solution]

 You're very welcome.

If the device indeed has W10, there is a cloud recovery tool that would reset the PC to its factory settings.

Here is an info link for how to use that utility...

https://support.hp.com/us-en/document/c06162205

You can check if your PC is supported by the cloud recovery tool at the link  below...

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

You would need to know the full product number.

I only know the first part of it, not the last 3 characters after the # sign.

7QC07EA#???