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‎12-06-2018 03:48 AM

HP Recommended
Product: HP EliteBook 840 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi.

I just bought an Elitebook 840 g3 . It was shipped with Windows 10, however I don't want to use windows on it (I planned to install Archlinux).

I need to access the BIOS setup but it is password protected and I don't have the password.

 

So I know I need the SMC.bin but I don't know how to get it from the support.

8 people had the same question
3 REPLIES 3

‎12-06-2018 04:59 AM

HP Recommended

Welcome to the HP Support Community @JEMAYMA

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

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‎12-06-2018 11:03 PM

HP Recommended

how to get smc.bin. ineed reset my bios password on my laptop elitebook 840 g3

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‎12-06-2018 11:34 PM

HP Recommended

@JEMAYMA

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

REO

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