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‎08-13-2026 06:49 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D118AV)

Hp Laptop 15-dy2xx

5cd1363xq1

Category:
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1 person had the same question
1 REPLY 1

‎08-13-2026 06:58 AM

HP Recommended

The product key for your 15-dy2091wm is encrypted and stored in the BIOS.

 

You don't need the product key to reinstall Windows.

 

You can use the HP cloud recovery tool to create a bootable USB recovery drive to reinstall the HP factory software image on the PC's drive.

 

Here is an info link for how to use the utility:

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows | HP® Support

 

If you have to use another PC to create the recovery drive, you will need to enter your PC's product number in the tool's search window in order to proceed.

 

Your PC's product number is 491D1UA#ABA

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