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‎07-24-2019 12:15 PM

HP Recommended
Product: HP Pavilion Notebook -15-ab032tx
Operating System: Microsoft Windows 10 (64-bit)

Hi

I am using a HP Pavilion Notebook- 15-ab032tx, with Windows 10 Home single language edition. Recently my computer was affected by ransomware virus. While I tried to reset my computer, it failed and I had to reinstall the windows. I got windows in a bootable USB from a friend. While installing I was unable to find the Windows 10 Home in it and selected the Windows 10 Pro. But since I don't have a digital licence key for Windows 10 Pro, it remains inactivated.

Now I would like to go back to the Windows 10 Home Single language version. How can I do this? I tried to update it via MTC tool in Microsoft page. But is not working. 

Please suggest me a way further.

 

Regards

Sarin 

3 people had the same question
1 REPLY 1

‎07-24-2019 03:40 PM

HP Recommended

Hi:

 

You have to create a bootable USB installer or DVD using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

When you go to install W10, you will be given a list of what version of W10 you want to install.

 

Select  W10 Home Single Language from the list and you should be fine afterward.

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