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neald9
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How to look up Feature Byte and build ID on HP website

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HP PRO X2 612 G1 TABLET
Microsoft Windows 10 (64-bit)

Hi,

 

Is there an easy way for me to locate the feature byte and build ID of HP devices from the HP website or the Partner portal? 

 

Regards,

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CherylG
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You can sometimes find it by using Serial number at Partsufer:

http://pro-psurf-web-glb.austin.hp.com/Search.aspx

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neald9
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Hi Cheryl,

 

Thanks for your reply. I have tried using PartSurfer to search for FeatureByte information using a serial number. But it does not appear to provide that information. Only individual part information. 

 

Regards

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CherylG
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@neald9

Not sure why it doesn't work for you. I just tried it again and got Build ID and Img_desc 1 and 2.

 

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neald9
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Thanks anyway Cheryl - No idea why it does not work for me. I am searching via Serial Number, not sure if that makes a difference. I'll dig around and see if I can find it. 

 

 

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