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‎08-21-2018 05:59 PM

HP Recommended
Product: HP PRO X2 612 G1 TABLET
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Is there an easy way for me to locate the feature byte and build ID of HP devices from the HP website or the Partner portal? 

 

Regards,

38 people had the same question
4 REPLIES 4

‎08-21-2018 07:59 PM

HP Recommended

You can sometimes find it by using Serial number at Partsufer:

http://pro-psurf-web-glb.austin.hp.com/Search.aspx

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‎08-26-2018 02:56 PM

HP Recommended

Hi Cheryl,

 

Thanks for your reply. I have tried using PartSurfer to search for FeatureByte information using a serial number. But it does not appear to provide that information. Only individual part information. 

 

Regards

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‎08-26-2018 05:34 PM

HP Recommended

@neald9

Not sure why it doesn't work for you. I just tried it again and got Build ID and Img_desc 1 and 2.

 

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‎08-27-2018 05:49 PM

HP Recommended

Thanks anyway Cheryl - No idea why it does not work for me. I am searching via Serial Number, not sure if that makes a difference. I'll dig around and see if I can find it. 

 

 

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