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‎07-10-2017 10:05 AM

HP Recommended

Thanks for the details, worked for me as well, we see this at least weekly with the 840 G3, I was thinking it was the BIOS as all devices were 1.10 or earlier and once i upgraded them to 1.13 i never heard from them again but today i got a user with 1.13, so might be something either fixed in 1.14 or a problem if the user lets the battery discharge completely.

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‎01-17-2018 10:54 AM

HP Recommended

I appreciate your detailed post very much, nwyborg. You saved my ass. Owe you a few beers if you are ever out in the Denver area sometime. Thank you.

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