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HP Recommended
HP Pavilion Laptop 15-cs3xxx
Microsoft Windows 10 (64-bit)

Product Number :  8LX85PA#ACJ

Product Name : HP Pavilion Laptop 15-cs3xxx

I recently had reset my pc due to some screen issues and had lost Office Home and Student 2019 and all of the things included in it.

So, is there any way to recover them all and my office home and student 2019 (which was included with my pc) product key.

Thank you.

1 REPLY 1
HP Recommended

@Kartik_2005 How was the reset attempted, did you make use of the HP Recovery partition (F11) or did you use the HP recovery media? 
If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps Or you may also attempt to download the same using the steps on this link: click here

 

For details on how to perform a successful reset: click here

 

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Riddle_Decipher
I am an HP Employee

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