• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

At first I had problem to log in , didn't appear screen for log in ,then start with Automatic repairand tryed to enter in save mode only once I could,then Lap top continualy start with Automatic Repair ,Diagnosing your Pc and can't stop that repeating...when I try in Start menue Hard Disk test it showed me Hard Disk 1Quick(303) whst to do and how to repair it? My OS is Windows 10

Thanks in advance 🙏🍀💪

1 REPLY 1
HP Recommended

@BonyT, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP PC! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand how frustrating this must be, especially when you just want to log in and get things running. But don’t worry—I’m here to help you step by step! 😊

The error Hard Disk 1 Quick (303) means that your hard drive is failing or has already failed. Since your laptop keeps going into Automatic Repair, the system is struggling to load Windows due to this issue.

Let’s try a few things to confirm and possibly fix this:

Run a UEFI Hardware Diagnostic Test

Since you’ve already tried a Hard Disk Quick Test, let’s go one step further and do an Extensive Test to double-check the health of your hard drive.

  1. Turn off your laptop completely.
  2. Turn it back on and immediately start pressing the Esc key repeatedly (about once per second).
  3. You should see the Startup Menu. Press F2 to enter the HP PC Hardware Diagnostics UEFI.
  4. Select Component Tests > Hard Drive > Extensive Test and let it run.
  5. If the test fails again with a 303 or similar error, the hard drive is definitely failing and needs to be replaced. 😔

Try to Back Up Your Data (If Possible)

If your laptop still boots into Safe Mode even once, try backing up your important files as soon as you can. You can use:

  • An external hard drive
  • A USB flash drive
  • Cloud storage like Google Drive or OneDrive

If you can’t access Safe Mode, you can try booting from a Windows 10 recovery USB (you may need another working PC to create this).

 

Let me know how it goes!

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.