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HP Recommended

We are transferring ownership, of the spectre laptop.   I saved the files I need already to a remote drive.  I just want to reset this to factory settings so the new owner can start from scratch with no issues

1 REPLY 1
HP Recommended

Hello,

To reset your HP Spectre laptop to factory settings, follow these steps:

  1. Backup Important Data: Ensure that all essential data is backed up, as the reset process will erase everything on the laptop.

  2. Access Recovery Options:

    • Restart your HP Spectre laptop.
    • As the laptop is restarting, repeatedly press the F11 key until the "Choose an option" menu appears.
  3. Select Recovery Option:

    • From the menu, select "Troubleshoot".
    • Then, select "Reset this PC".
  4. Choose Reset Option:

    • Choose "Remove everything" for a full factory reset. This will remove all your personal files, apps, and settings.
  5. Follow the Instructions:

    • Follow the on-screen instructions to complete the reset process. The system might restart several times during this process.
  6. Setup for New Owner:

    • Once the reset is complete, the laptop will be in its factory state, ready for the new owner to set it up as if it were new.

This process will ensure that all personal information is removed before transferring ownership. If you encounter any issues during this process, you can refer to the HP support website for further assistance.

I am an HP Employee. Although I am speaking for myself and not for HP.
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