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‎01-15-2019 01:32 AM

HP Recommended
Product: HP Notebook - 15-da0071ur
Operating System: FreeDOS

While I installed Windows 10, I deleted Free DOS and HPDOCS partitions. For some reason I'd like to restore the initial state of the notebook. How can I do this?

1 REPLY 1

‎01-15-2019 04:15 PM

HP Recommended

@gray75

I don't believe you can.

 

You would need to contact HP Customer Support directly to see if they can provide Recovery Media that will restore FreeDOS, as the media they carry generally only restores MS Windows.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836



I am a volunteer and I do not work for, nor represent, HP
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