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‎09-27-2020 08:58 AM - edited ‎09-27-2020 08:59 AM

HP Recommended
Product: HP Pavilion 15-au137tx
Operating System: Microsoft Windows 10 (64-bit)

HP recommend Power plan missing .png

The picture above show is regard the HP Recommended Power Plan (Balanced) is missing as I had performed the Fresh Start on previous years. Can anyone provide the guidelines of the step to restore back HP Recommended Power Plan (Balanced) for my laptop without perform factory reset setting on my laptop? Thank you. 

2 REPLIES 2

‎09-27-2020 09:32 AM

HP Recommended

@wongkailik 

 

It appears you are trying to start a custom plan named "My Custom Plan 1"

The plan was lost when the system was reconfigured - or for some other reason. 

 

Regardless, you'll need to start over.

 

Can you Select one of the available plans and continue from there?

 

 

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HP Pavilion - 15-au137tx 

 

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Dragon-Fur

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‎09-30-2020 03:46 AM

HP Recommended

By the way, i'm still able to create a new profile from selection there. 

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