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‎02-09-2020 04:54 PM

HP Recommended
Product: Hp-OMEN 15 dc****nc
Operating System: Microsoft Windows 10 (64-bit)

Hello, i reinstalled Windows 10 Pro because it had a miner virus on it and everything resetted. I didnt do any saves just deleted everything from the computer. I would like to get back all the programms and drivers, and generally the performance of my computer If its possible. My graphics card is NVIDIA GeForce 1050Gtx, and the processor is Intel i5 8th gen, RAM is 16 GB. The apps, drivers and tools are neccessary for me. Everything works as intended i just really need back the performance when i first started up the laptop. Thank you for your kind responses.


Attila

1 REPLY 1

‎02-09-2020 05:12 PM - edited ‎02-09-2020 05:17 PM

HP Recommended

@RuinYou 

Hello,

What is the exact model of your laptop (e.g. 5ES85EA)?
To find this product number P/N: this document.

Please use the HP Cloud Recovery Tool to reinstall the factory Windows version of your computer.

 

In case of need, do not hesitate to contact us.

 

Best regards,:Wink:



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