How to set the device controller

[Zuena1]

Hello! needed help on how to deal with my hp model 14 dq0002dx for it prompts this "windows cannot be installed to this disk. The computers hardware may not support booting to this disk. Ensure that the disks controller is enabled in the computers BIOS menu" when am trying to install an OS in it and when I look in the boot menu in-order to set the device controller I can't locate the advance option. what do I do? 

[Paul_Tikkanen]

Hi:

There are no BIOS settings you can change for the drive controller.

All you can do is to reset the BIOS settings to their defaults which you can try first.

If the 64 GB eMMC flash storage drive has not failed, see if this works:

When you are at the screen where you get the 'windows cannot be installed to this disk' message, run the Run the Diskpart utility and clean the disk.

That should remove all formatting and partitions on the drive.

1. Press Shift+F10 from inside Windows Setup screen to open a command prompt window.
2. Type diskpart and press the Enter key.
3. Type list disk to find your disk number.
4. Type select disk (e.g., select disk0) to choose the disk you want to format.
5. Finally, type clean to wipe the disk completely.
6. Exit diskpart and install Windows.

[Zuena1]

Thank you so much for that I really appreciate, have still tried it but it ain't working it still brings that same prompt and after I tried updating the BIOS it didn't read the usb flash drive, so how do I go about that?

[Paul_Tikkanen]

You're very welcome.

Unfortunately, I wouldn't be able to help you with any BIOS issues.