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Locked

‎02-27-2021 03:30 PM

HP Recommended
Product: 14 ax040wm

My buddy has this netbook and HIS buddy tried to help him do god only knows.  Now it has no OS.  I'm TRYING to use a WIN10 installer from USB but not having any luck.  A quick search online said to check a few BIPS settings, but that's where I'm stuck.  It needs am administrator password and we don't have that.  Amy help would be great.  I have hit enter 3 times and this is the code it gives us:  [i 75786953]

 

Any help would he greatly appreciated, thnl you tremendously!

1 REPLY 1

‎02-27-2021 03:36 PM

HP Recommended

Hi Kashiss,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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