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04-29-2025 10:07 AM
Hi @Exgijoe96,
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
My apologies, we shall not be able to assist you with queries that include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
If you would like help resetting the password on your product, please contact HP phone support in your region.
Please click on this link https://www.hp.com/us-en/contact-hp/ww-phone-assist.html and select your country and log in/create an account to get the phone number to reach our phone support team.
Take care, and have an amazing day!
Regards,
Hawks_Eye
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