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HP Recommended
Hp notebook - 15-f272wm
Microsoft Windows 10 (64-bit)

Help, my computer is getting so slow so I wanted to know which windows 10 version come originally with this laptop. hp notebook - 15-f272wm

1 REPLY 1
HP Recommended

@Andersonpaz 

Why does that matter -- one Win10 version is no slower or faster than another?

 

This issue is almost always due to a failing drive.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.



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