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‎01-21-2021 12:07 PM - edited ‎01-21-2021 06:19 PM

HP Recommended
Product: Hp 255 G6
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone I am having this weird

problem with my laptop I want to format it and install the windows 10. I have the Windows  already set in my usb and I already disabled the secure boot and enabled the legacy mode so when I try to boot it with usb first i have the black screen then the windows logo and after that complete darkness and after few seconds an automatic restart. I have tried everything I even tested the usb on another laptop it seems to work just fine. My first impression was that the laptop has some kinda of problem with installing via usb but when I tried to install the windows 7 using the same usb it works perfectly. Can anyone help me with this one thank you

2 REPLIES 2

‎01-21-2021 12:12 PM

HP Recommended
@Mimoun1 wrote:

...I have the Windows iso file already set in my usb and I already

@Mimoun1 

 

No, you can't boot from ISO file. You have to create a bootable media (USB, DVD ...).

 

Regards.

BH
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‎01-21-2021 12:35 PM

HP Recommended

Yes that's what I did 

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