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HP Recommended
Hp 655 notebook

Hello there ...

i wanna ask about something with my notebook

ive hp 655 notebook e2 1800 I got it as a prize from my friend and discovered that it doesn’t support windows and doesn’t have windows product number as isaw on other laptops

so I’m trying all the time to have the best suitable windows operating system on it

ive tried windows 7 , 8 , 8.1 and 10 and all got lagging, bugs and crashing even on broswing its very slow

 

so iwant to use windows on it and need to know which best and suitable windows to use on it 

thanks for your care

3 REPLIES 3
HP Recommended

@Mahm0ud 

That model DOES support Windows, as it comes with Windows 7  or 8 already loaded.  

 

There are also HP Win7 and Win8 drivers for that model, at this page:  https://support.hp.com/us-en/drivers/selfservice/hp-655-notebook-pc/5225017

 

The product number comes from the OEM licensed windows that was on it.  If your friend removed Windows, they also probably trashed the license.  It won't show a product number until Windows is up and running.

 

IF you have serious lagging and crashes, then most likely, the hard drive is failing or already failed, and if that is the case, you won't be able to install anything on it.

 

The best choice for the PC at this time, if you want an HP license, is Windows 8 64-bit. That's because HP has Win8 drivers for it and you need HP drivers for it to work properly.  And to get the HP version of that, you would need to contact HP and order Recovery Media.

 

To contact HP Support  Goto this page https://support.hp.com/us-en/contact-hp

 



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks for your help 

so iwant to ask now about two points

1. if there were a product number there would be anyway to identify it from hp support?

2. If I choose win 8 you mean 8 not 8.1

and which more suitable version for windows home or pro or enterprise 

and which better using uefi or mbr

thanks again 

HP Recommended

@Mahm0ud 

The model number is printed on a sticker on the PC. If not on the case, it might be inside the battery compartment.

 

It will look something like these: 

HP Svce Labels-2.jpg

 

HP only has drivers for Win7 and Win8, not Win8.1

 

IF you order HP Recovery Media, it will install the correct version -- it will be home or pro, not Enterprise.

 

Also, it will format the drive in the process, so if this PC came with Win7 preloaded, it is likely BIOS/MBR.  If it came with Win8 preloaded, it is likelu UEFI/GPT.  Again, the HP Recovery Media handles that.

 

 



I am a volunteer and I do not work for, nor represent, HP
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