Hp Chromebook x360 crashes after i sign into my account

[Brycr]

Problem started today, every time I sign into my Chromebook it goes to the Home Screen, then after a second it sends me to a black screen. A moment after that I’m back at the log in screen. This problem does not occur when i log into guest mode. 

[Anand_Andy]

Hi @Brycr,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Chromebook X360 - 14b-Ca0010nr. Not to worry I will help you to get a resolution to resolve the issue.

• Let's perform a hardware reset, perform the following steps:
  Connect the AC adapter.
  Press and hold the Refresh key and then press Power button.
  When the computer starts up, release the Refresh key.
  

If the issue persists, then please follow the below steps:

1. Turn off your Chromebook, then turn it back on.
2. Close all your apps and browser windows.
3. If a specific tab in your browser causes your Chromebook to crash or freeze, hard refresh the page: Ctrl + Shift + r.
4. If you've installed any new apps or extensions recently, uninstall them.
5. Reset your Chromebook.
6. Recover your Chromebook.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!